This refund policy outlines the terms and conditions under which refunds are provided for the subscription-based services offered by SmartBusiness.
1. Free Trial Period
Upon account creation with SmartBusiness, users are granted a free 15-day trial period. This trial period is intended to allow users to thoroughly evaluate the services and ensure its suitability for their needs before committing to a paid subscription.
2. Subscription and Refund Eligibility
Upon the conclusion of the free trial period, users may opt to purchase a subscription to SmartBusiness. Once the subscription is purchased, it becomes active immediately and will continue until the end of the purchased subscription period. No refunds will be issued after the subscription is purchased.
3. Cancellation and Termination
Users may choose to cancel their subscription at any time. Upon cancellation, the subscription will remain active until the end of the current billing cycle.
4. Contact Us for Assistance
If users have any questions or need further assistance regarding the refund policy, they can contact us at pel@pel.tz. Our team is available to address any concerns and provide clarification regarding the refund policy.
5. Modifications to the Refund Policy
This refund policy is effective as of the date of account creation and may be subject to periodic updates or revisions. Any changes to the refund policy will be posted on this page.
We encourage users to review this refund policy periodically to stay informed about how refunds are handled for Smart Business services.
This document was last updated on 01 January 2024.